Very Friendly and Helpful! Did what they said they would do and kept me advised.
Brian did a great job explaining updates needed for my van and arranged appointment in service department, Eli helped programming the Van to my app, service department did a great job and Derrin in parts had accessories I wanted in Stock!
The woman explained everything that was done to my van and the what the final outcomes of the service meant to me.
Mercedes Benz of Salem has been and will continue to be my "go to" dealership for service or repair. Don Post, their Service Manager and fellow staff are always pretty much spot-on with estimates and diagnostics and making me feel like they know me and C320 even though I represent such a small percentage of their customer base. The one way drive of over an hour to get to their service has always been worth the investment of time to get there. Having access to their loaner vehicles, when available and needed has also been a financial benefit ...
Very nice !!
As always exceptional service, work was completed as planned and the car was cleaned inside and out.
We recently purchased a MB Sprinter from this dealership, all completed over the phone. First their inventory and pricing policy is far better than what we saw in our hometown in California. Our salesperson, Eli, was fantastic. He answered questions clearly, and when he didn't know, got the answer accurately and quickly. It really seemed like he was working for us and making the process easy. Wow. When I ran into a financing delay, they were patient and understanding, keeping the stress level down. I could go on about all the good qualities, but I'll summarize: We could ...
Service Dept. never pushes to have services done that aren’t needed and takes the conservative approach.
My Sprinter has 5000 miles an needs front axle seal and driveline replacement and missing gaskets on side door that caused it to leak, but they didn't comp clearing a fault caused by me removing my front seats. Slightly disappointed as Van was 80k. Otherwise they personal was helpful and friendly.
Bought a new Mercedes today at Mercedes of Salem. Bernardo and Mike help me in a fast, friendly, professional manner. A very good car buying experience
Welcome to Mercedes-Benz of Salem! Your 2022 Mercedes-Benz DealerRater Dealer of the Year! Our dealership is a third-generation, family-owned Mercedes-Benz dealer and has been bringing Salem, Portland, Woodburn, McMinnville, Keizer and Silverton, OR superior quality Mercedes-Benz models for more than 20 years.
At Mercedes-Benz of Salem we are dedicated to providing the best customer service and as such offer a wide range of products and services. You can come to our dealership for new Mercedes-Benz models, high-quality pre-owned cars, genuine Mercedes-Benz parts and accessories and for all your vehicle service and maintenance needs. Mercedes-Benz of Salem is the premier Mercedes-Benz dealer for the Willamette Valley and we look forward to helping you find the Mercedes-Benz of your dreams today.
You don't have any saved vehicles!
Look for this link on your favorites:
Once you've saved some vehicles, you can view them here at any time.
503-585-1231
Call Now2405 Commercial St SE • Salem, OR 97302
Get DirectionsOpen Today! Sales: 9am-6pm
Service: Closed
Parts: Closed
